OUR STORE POLICIES
Service as It Should Be
At JB Jewelers, we want to give our customers the most enjoyable shopping experience.
Please allow 1-2 weeks for all shipping within the United States (excluding Hawaii and Alaska). Understand that during periods of high volume and product type, this is subject to change.
We offer a 15 day return policy on all items excluding timepieces and custom jewelry. This warranty is valid so long as items are returned in the same condition as originally sold.
We also have a 30 day repair warranty on all JB Jewelers items. Any repair work is free of charge if it is done within the first 30 days after your purchase. This does not include modifications, timepieces, and stones above .20 carats.
For more information please contact us.
JB Jewelers prides themselves on being number one in quality and customer service! We strive to provide our customers with top quality jewelry for all of life's occasions.